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Chamber
Chamber Staff
Board of Directors
Chamber Ambassadors
Contact
Events
Chamber Calendar
Community Calendar
2023 State of Healthcare Address
2023 Golf Tournament
Members
Affinity Programs
EKU Educational Partnership
Member to Member Discounts
Job Details
Part-Time Customer Service Representative
Fifth Third Bank
Job Start Date:
05/28/2019
Type of Position:
Teller
Number of Openings:
1
Wage/Salary:
$15
Per Hour
Job Location & Contact:
800 Eastern Bypass
Richmond
,
KY
40475
859-353-3110
Email
Job Description:
Job Responsibilities: As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions and display a caring attitude. You will also continuously increase your professional knowledge and skill set through seminars and in-house training, act with confidence to find answers to customer questions and follow the Bancorp Code of Business Conduct and Ethics. Additional responsibilities of the Banking Customer Service Rep include: •Handling cash and processing customer transactions •Initiating conversations with customers to uncover their needs and referring them to the appropriate business partners to meet personal and financial center referral and sales goals •Personally maintaining a balancing record, finding and correcting errors and asking for help in this process as needed •Handling customer issues with professionalism and seamlessly directing complex issues to management staff •Maintaining up-to-date knowledge of financial center policies, procedures, products and services •Performing daily office responsibilities alongside other staff members to maintain the efficient operation of the financial center.
Experience Required:
Preferred Job Requirements As a Banking Customer Service Rep with Fifth Third Bank, you must have exceptional interpersonal, written and verbal communication skills and excellent time management and problem-solving skills. You must be able to interact confidently and comfortably with the public, take the initiative and utilize sound judgment to make decisions and work positively and cooperatively with a team. Additional preferred requirements for the Banking Customer Service Rep include: •Minimum 1 year experience in a Banking, Retail, Sales or other role that involves cash handling and customer service •High school education or equivalent experience •Strong working knowledge of banking retail policies and procedures •Advanced math abilities •Computer proficiency •Ability to work a flexible schedule •Ability to lift up to 25 pounds and stand for most of your shift
How to Apply:
Contact Sarah Stewart @ 859-353-3110 or sarah.stewart@53.com
Application Deadline:
Jan 01, 1900
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